
Florent Kiecken
E-commerce · Growth · La Cargaison
“For a broader view of e-commerce and growth, complementary to a pure CRO approach.”
Cited as an inspiration by Antoine Vera →The class's inspiration notebook
Who they follow. The tools they use. The content that feeds their practice.
Discover the CRO and e-commerce experts, tools and resources cited by the 3 professionals interviewed on eCROmmerce NextGen: people to follow, tools, books.
01
The people NextGen talents cite as references or inspirations, in their own words.

E-commerce · Growth · La Cargaison
“For a broader view of e-commerce and growth, complementary to a pure CRO approach.”
Cited as an inspiration by Antoine Vera →
Showroomprivé
“My work-study supervisor at Showroomprivé. He's the one who introduced me to the world of CRO and believed in me from the very start!”
Mentor of Caroline Hoang →
CRO · Experimentation · Boost Conversion
“A reference for CRO methodology and A/B testing in France, with very hands-on content and real-world cases.”
Cited as an inspiration by Antoine Vera →02
The tools used and cited by the CRO and e-commerce professionals interviewed on NextGen, and how they describe using them.
Designing and running A/B tests
Used by Caroline Hoang →Designing, launching and running A/B tests
Used by Antoine Vera →UX Analytics: qualitative insight and session replays give the why behind points of friction
Used by Salomé Klein →Documenting and sharing knowledge
Used by Caroline Hoang →More in-depth business data analysis
Used by Antoine Vera →Tracking tests and projects
Used by Caroline Hoang →Heatmaps and session replays to confirm points of friction
Used by Antoine Vera →More in-depth business data analysis
Used by Antoine Vera →Monitoring and inspiration: spotting the tests other sites are running
Used by Antoine Vera →03
The books, podcasts, newsletters and content cited by NextGen talents.

Steve Krug
“I recommend reading “Don't Make Me Think” by Steve Krug, or white papers.”
Recommended by Salomé Klein →Every new interview adds to this notebook. Meet the Next Gen →
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